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Many leaders are no longer focused just on business development but are also trying to figure out how to continue making money and structure their firms in a way that allows them to spend the requisite money to pay top talent.
Law firm leadership has plenty to keep them up at night: technology gobbling up the bottom of the leverage pyramid, flat market demand, tectonic cultural shifts, ever-expanding skill set demands and more. Traditionally, I’ve found that developing new business and generating client loyalty is top-of-mind in strategy sessions, but more and more I am hearing that there is a new specter that looms largest for many and in particular the “elites”: the gain/loss of major rainmakers. See Figure 1, below.
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Using Feedback To Improve Team Performance
By Mark Beese
The problem with giving feedback is that it often comes across as criticism. Human beings tend to react defensively, resulting in a denial of the feedback or worse, entrenchment in the behavior or attitude that may be derailing them in the first place. How can we give feedback in a way that minimizes defensiveness?
Why Are Some Bills Easier to Collect Than Others?
By Alex Geisler
Why do some people sail through the entire budgeting, billing and collection process, while for others collection always means trepidation?
An Innovator’s Approach to Hybrid: Empathy and Iteration
By Alaa Pasha
This is a time of innovation, and one way law firms can prepare for a future we can’t yet see is through leveraging two key levers: the need for empathy and iteration.
Investing In Resources That Make a Law Firm Hum
By Jennifer Johnson and Haley Revel
Firm leadership must think about their talent (and that means all their talent) differently than they do today: as a core business asset whose managed value can make or break the firm’s success.
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