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Legal Tech -- Behind the Tech: Client-Centric Innovation: The Evolution of the Casepoint Platform
When I started working in the legal space more than two decades ago, it soon became apparent to me that there were plenty of opportunities for automation to help us do things faster, better and more cost-effectively. I was convinced then — and I am still convinced today — that automation is the key to efficient process management.
Even then, it was obvious that data volumes and costs related to e-discovery were quickly getting out of hand. A broad range of software applications emerged in the marketplace in response to inefficiencies across the EDRM. This was initially encouraging, but over the years it also became clear that the proliferation of software applications in response to these inefficiencies was contributing to a highly fragmented landscape, with each “solution” addressing only a small part of the overall problem.
That was still the case when I arrived at Casepoint in 2008. At the time, the e-discovery space was still evolving rapidly. At that point, I had almost a decade of experience with legal technology, and I had spent about half of that time within legal organizations, where optimism about technology was often tempered by wariness and frustration. In my new role, I noticed we had some select clients who were already well-versed in technology and were readily adapting to new tools. Only a handful of applications provided solutions for a few steps of the discovery workflow, and these applications needed to be pieced together.
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