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Legal Tech: Recovery Models for e-Discovery and Litigation Support Services that Make an Impact

With big data and the resulting explosion of electronic documents, texts, images and voicemails that are subject to discovery, the cost burden was increasing at a pace that required firms to reconsider their recovery approach. This is why in 2019, Mattern conducted its first deep dive into e-discovery and litigation support cost recovery in the 2020 e-Discovery and Litigation Support Cost Recovery Survey. Some of the results were surprising.

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Mattern has tracked law firm cost recovery strategies — and their success or failure — since 2004. One area of recovery that has seen tremendous growth over the years — and in which it was also apparent that firms were struggling to manage — involved e-discovery services. With big data and the resulting explosion of electronic documents, texts, images and voicemails that are subject to discovery, the cost burden was increasing at a pace that required firms to reconsider their recovery approach.

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