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Video Conferencing and the CCPA
The use of videoconferencing platforms has spiked significantly due to COVID-19 closures. With this spike, some users have become increasingly concerned about the privacy of these platforms, due to exposure of information from security breaches. We examined the privacy policies of six prominent videoconferencing applications to determine their compliance with the California Consumer Privacy Act (CCPA). This should serve as a reminder to all organizations about the importance of following CCPA guidelines.
Evaluation Process
To evaluate these videoconferencing platforms' compliance with the California Consumer Privacy Act, we examined the finalized CCPA regulations under Title 11, Division 1, Chapter 20, specifically sections 999.308, 999.317 (g)(1), and 999.332. These regulations were approved by the Office of Administrative Law on Aug. 14, 2020. These regulations generally require a disclosure of rights, instructions on how to enforce rights, and transparency regarding the collection, disclosure, and sale of information. We reduced the requirements into a chart and reviewed the privacy policies (as of Aug. 26, 2020) for each platform.
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