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AI Is Calling Time On the Billable Hour

The game has changed substantially for law firms today — the evolution of the legal business model is underway and artificial intelligence (AI) is playing a big role in calling time on the billable hour.

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Law firms are increasingly looking for ways to meet client expectations while also maintaining profitability themselves. When I started out as an M&A associate over 20 years ago, meeting client and business demands was all about billing over 3,000 hours a year, leaving little room for a single day off despite the firm’s “unlimited” vacation policy. But the game has changed substantially for law firms today — the evolution of the legal business model is underway and artificial intelligence (AI) is playing a big role in calling time on the billable hour.

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