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Managing a Cyber Crisis: 7 Practical Tips to Recover with Strength

By Kim Peretti and Kate Hanniford
March 01, 2021

Due in part to the COVID-19 disruption and fast-tracked adoption of digital solutions associated with a remote workforce, the continued proliferation of targeted ransomware attacks, and an unprecedented supply chain attack of a widely used IT performance management software, 2020 witnessed extraordinary activity in the cybersecurity arena. As companies confront the ever-evolving cyber threat landscape, Alston & Bird has outlined seven practical tips for incident response in 2021.

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1. Act Swiftly and Be Nimble

Companies are expected to respond swiftly to cybersecurity incidents — they are often crisis events. A company subject to a cyber-attack should be ready to assemble its team and stand up its incident response structure immediately so that the response team can quickly begin executing its investigation, containment, and remediation strategies. Team participants — including third-party forensics, outside counsel, and communications — should be identified and known to key internal incident response participants in advance. All team members should understand and be prepared to respond within the expected timeframes.

Because "everyone has a plan until they get punched in the face," it is important to bear in mind that cybersecurity incidents can evolve until the threat is contained. Cybersecurity incidents require a company's incident response team and outside experts to be nimble and ready to adjust and retrench quickly, including the need to retain forensic assistance with varying specialties to mitigate evolving threats and investigate new developments.

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