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Best Practices for Investigations In Remote Environments

By Colin Jennings, David Meadows, Nicole Wells and John Winkler
June 01, 2021

The landscape of corporate investigations has changed dramatically in the last year. New regulations, new market pressures, new data sources and more challenging working conditions have placed organizations under tremendous pressure. Almost overnight, with the COVID-19 pandemic, the entire investigations workflow had to shift to remote environments, with courts or regulators offering little pause for organizations to catch up to the changes. Now, with regulatory and investigations activity expected to pick up significantly in the coming year—more than two-thirds of corporations surveyed have significantly increased budget allocation for investigations work — it's more important than ever to tighten up remote investigations methods to meet best practices.

Aside from enabling continuity during COVID-19 restrictions, remote workflows offer a number of benefits in investigations. A standardized, smooth approach to enable remote investigations will help avoid an accumulation of backlogged matters and help legal and compliance teams remain in good standing with regulators, as well as help keep their organizations compliant. Remote workflows eliminate the costs and delays involved with travel and scheduling numerous in-person meetings and interviews. Technology can now enable sophisticated features for remote interviews, document sharing, record keeping, privacy, security and other key elements of an investigation that make the entire process highly efficient.

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