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If it was challenging to get facetime with clients pre-pandemic, that challenge has only multiplied in the post-pandemic world.

","

As law firms revisit their strategic growth plans to address new market realities, many are looking to client feedback initiatives to gather data from clients to inform strategy development. Moreover, as firms look for creative ways to reconnect with clients, client interviews and surveys have become more important than ever for ensuring client satisfaction, loyalty and profitability.

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ARTICLE/2021/09/01/understanding-your-clients-changing-needs-in-a-post-pandemic-legal-market/Law Journal Newsletters2021-09-01 00:09:00

Law Journal Newsletters

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Accounting and Financial Planning for Law Firms

Law Firm Client Relationships

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