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Understanding Your Clients’ Changing Needs In a Post-Pandemic Legal Market

If it was challenging to get facetime with clients pre-pandemic, that challenge has only multiplied in the post-pandemic world. As firms look for creative ways to reconnect with clients, client interviews and surveys have become more important than ever for ensuring client satisfaction, loyalty and profitability.

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If it was challenging to get facetime with clients pre-pandemic, that challenge has only multiplied in the post-pandemic world.

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