Competing by Connecting: In an Increasingly Crowded Market, Litigation Teams Must Leverage Centralized Technologies to Rise Above Their Rivals

In pre-pandemic days, it was generally easier for attorneys to manage their cases and workflows with their own unique processes. While technology to do things more effectively was available, most attorneys were happy to continue conducting litigation the old way and managing it manually through emails and spreadsheets unless a client or specific case demanded something more of them. For this reason, upper management at law firms often regulated the pace at which new litigation workflow technologies were adopted and deployed. Whether a new and promising solution was purchased during this budget year or simply deferred to the next budget year was often a matter of convenience, preference and appetite for spending budget dollars. Little thought was given to timing, unless adoption of a solution was driven by immediate client demand.