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Do Law Firms Need to Re-think Outsourcing Strategies?

By Anthony Davies
July 01, 2022

Outsourcing is on the rise. According to Deloitte, there's an increasing shift to leverage outsourcing driven by learnings from COVID-19 which is to capture the value which outsourcing models bring: increasing efficiency, reducing costs, and driving greater business value. (See, Deloitte 2021 Shared Services and Outsourcing Report.)

But service models are always evolving. For years, outsourcing providers have grown relationships with law firms by constantly adding new services to their core contracts and bundling them together as one package deal. Providers take these bundled services, then figure out the best delivery models — onsite, near-shore, or off-shore.

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