Outsourcing is on the rise. According to Deloitte, there's an increasing shift to leverage outsourcing driven by learnings from COVID-19 which is to capture the value which outsourcing models bring:
Do Law Firms Need to Re-think Outsourcing Strategies?
flexible sourcing models, with interchangeable or multiple service providers, is now becoming the mainstay for most client sourcing strategies. This outsourcing trend has been consistent over the past two years, with clients describing their strategies as "multi-vendor" and "multi-sourced."

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