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Update on Changes In New York's Ticket Sales Law

By Anthony J. Dreyer, Ryan P. Bisaillon and Michael C. Salik
September 01, 2022

New York's regulatory scheme for event ticketing is one of the most complex of its kind and no stranger to overhauls of various provisions, which seek to protect consumers from unfair and predatory ticketing practices. The landscape's most recent update occurred in June 2022, when Governor Kathy Hochul signed into law S9461, modifying certain regulations governing live-event ticket sales that are codified in New York's Arts and Cultural Affairs Law (ACAL). The bill had been introduced by state Senator James Skoufis in May following a year-long legislative inquiry into the current state of ticketing practices in New York.

As discussed below, the new law principally affects the rules governing disclosure requirements for primary ticket sale prices and restricts the means of secondary ticket resale, including by expanding penalties for the use of scalper software "bots" and unauthorized ticket purchasing software.

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