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Help! My Clients Want My Firm to Start Using ChatGPT!

By By Dan Felz, Wim Nauwelaerts, Paul Greaves and Josh Fox
April 01, 2023

Corporate legal departments are increasingly receiving requests from business clients to use ChatGPT or similar AI-powered tools in their operations. These requests can be urgent, with business clients demanding enablement from legal. This article is in two parts: Part One briefly details what "generative AI" tools like ChatGPT are and provides an overview of key legal considerations, including by looking forward to upcoming AI-specific legislation in the EU and the U.S.; and Part Two, coming next month, will outline potential ways for corporate counsel to think about enabling engagement with this new technology.

What is 'Generative AI'?

ChatGPT is one of a suite of AI-powered technologies that is being dubbed "generative AI." These are tools that can take a prompt or query from a user (the "input") and respond to it with a type of "output" that resembles what a human would create. These tools are referred to as "generative" because they do not rely on a database of preformulated answers or responses that they can retrieve to address user input. Instead, they have been trained to "recognize" a user's input and to "generate" a response entirely on their own.

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