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Embracing Drivers of Performance Other Than Billable Hours Can Be More Efficient and Resilient to Change

By Tracy LaLonde
November 01, 2023

Ah, the B-word. Attorneys have a complicated relationship with it. For many, it's the bane of their existence, but billables are also the holy grail of law firm profitability.

The billable hours system is the lifeblood of law firms, but the relentless pursuit of it can be detrimental.

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