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Emojis in the Workplace: Innocent Fun or Discovery Hazard?

Emojis can be equally troublesome in any type of business legal case. How are your employees using emojis in text messaging? Awareness can be an important part of risk reduction. We have compiled here a few case law examples where the use of emojis in business communications had surprising legal ramifications.

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In today’s digital age, emojis have become ubiquitous in our communications. These tiny pictorial symbols add depth and emotion to our messages, making conversations more expressive and engaging. However, their meanings may vary based on cultural context, personal interpretation or even variations in appearance on different platforms and devices. What one person perceives as a friendly gesture might be seen as sarcasm or aggression by another. And what may be viewed on one device as a chocolate chip cookie may look like a saltine cracker on another. See, “Meet a guy who makes a living translating emojis,” CNBC, (July 2017). This ambiguity can complicate legal discovery when trying to establish the true intent behind a message.

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