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User Privacy Issues In AI Applications
In the past few years, we have witnessed the astonishing pace of development of artificial intelligence applications. As a result, the fast development of AI has also raised privacy concerns about how AI companies handle usage content. (i.e., your conversation with the AI Chatbot).
Unlike the European Union, which has a relatively comprehensive data privacy law in the General Data Protection Regulation (GDPR), federal law only regulates data privacy in specific categories. For example, the Health Insurance Portability and Accountability Act (HIPAA) regulates data privacy relating to healthcare information, and the Children's Online Privacy Protection Act (COPPA) protects the use and collection of data from children. Other privacy protections are generally provided by state laws that vary from state to state. In addition, agency regulations posted by the Federal Trade Commission (FTC) must be considered.
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How AI Has Affected PR
When we consider how the use of AI affects legal PR and communications, we have to look at it as an industrywide global phenomenon. A recent online conference provided an overview of the latest AI trends in public relations, and specifically, the impact of AI on communications. Here are some of the key points and takeaways from several of the speakers, who provided current best practices, tips, concerns and case studies.