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Many law firms, especially small and midsize practices, struggle with their marketing and business development efforts. Often, they turn to traditional solutions, such as hiring a marketing coordinator, hoping this role can create meaningful impact. However, a coordinator-level professional may lack the strategic expertise and legal industry-specific insights needed to craft and implement effective marketing strategies. Without a robust game plan, the outcome often becomes reactive, administrative marketing work, sidelining efforts to establish the firm’s unique positioning and visibility.
A fractional CMO (chief marketing officer) offers an alternative. As an outsourced marketing executive, a fractional CMO serves as a part-time or on-demand solution to deliver the strategic direction, planning and oversight of a traditional full-time CMO without the long-term salary commitment. For law firms facing complex client acquisition challenges, a fractional CMO can develop focused strategies while fostering operational efficiency — ensuring your firm’s resources are optimally used to meet growth objectives.
First, evaluate experience level. Look for candidates with a strong background in marketing for professional services, particularly within the legal industry or related fields like consulting or accounting. A proven track record of developing and executing successful strategies for firms facing similar challenges is a crucial indicator of the ability to deliver results.
Understanding the nuances of legal marketing is another important consideration. A fractional CMO with experience in the legal field will already be familiar with industry-specific complexities, such as professional directories, thought leadership strategies like publishing or speaking engagements and other high-value opportunities to attract clients in a competitive market.
Additionally, cultural fit matters. The right fractional CMO should align with your firm’s values, whether that means upholding traditional professionalism or driving innovation. The right candidate’s approach should complement how your firm operates and serves clients. If your firm has an existing marketing team, ensure that the candidate possesses strong leadership and mentoring skills to guide and support your staff while steering overall strategy.
Finally, clearly defining your goals for this role will help you select the best choice. Determine whether you need assistance redefining your legal brand, breaking into a new practice area, covering a short-term gap while searching for a permanent CMO or overhauling your marketing strategy entirely. The more specific you are about your firm’s priorities—whether improving efficiency, enhancing digital presence or expanding market reach—the better equipped you’ll be to pick a professional with the right expertise.
Successful collaboration requires mutual commitment. Even though a fractional CMO comes in as an expert, guidance will still be essential for understanding your firm’s unique operations, resources, objectives and clients. Here’s how to set your fractional CMO up to deliver the best results:
A fractional CMO is an ideal solution for law firms seeking dynamic leadership to assess marketing priorities, craft targeted strategies and deliver impactful results — all without straining budgetary resources. With deep experience in marketing and the ability to align tactics with business goals, fractional CMOs help law firms navigate today’s competitive landscape while expertly balancing client acquisition, retention and reputation management goals. Whether your firm is looking to expand into new practice areas or refine your digital presence, a fractional CMO could be the change agent your organization needs.
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Nicolle Martin is a senior account manager for Edge Marketing. She has more than 20 years of experience doing public relations and marketing in the legal and accounting industries.
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