From First Impression to Lasting Reputation: Etiquette Training In Your Law Firm

When skill and experience are equal, the attorney who demonstrates polished manners and respectful interactions is far more likely to earn the trust of clients, the confidence of colleagues, and the loyalty of staff. The key is to ensure the training is engaging, positive in tone, and delivered in a way that feels relevant to the modern legal environment.

6 minute read October 31, 2025 at 11:11 PM
By
Sharon Meit Abrahams
From First Impression to Lasting Reputation: Etiquette Training In Your Law Firm

I began conducting etiquette training for the legal profession in the mid-1990s, when programs centered on traditional business manners and professional protocol.

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