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Clients Demand Value from Law Firms; Communicating It Maintains Trust

The firms that will navigate the next downturn best are those acting now — tightening alignment between marketing, communications, and client service teams so that everyone is telling the same value story.

6 minute read December 01, 2025 at 12:05 AM
By
Tom Orewyler and Hugh Burns
Clients Demand Value from Law Firms; Communicating It Maintains Trust

The U.S. economy is sending mixed signals. Hiring plans have fallen to their lowest levels since 2009, wages are flattening, and confidence among corporate leaders is softening. In most industries, these are unmistakable signs of a slowdown.

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