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Leadership in the Law: The Fallacy of Merger Math Image

Leadership in the Law: The Fallacy of Merger Math

Timothy B. Corcoran

If we were to analyze law firm mergers by plotting client satisfaction on one axis and partner satisfaction on the other, the resulting scatter diagram would reflect a surprising few combinations that were deemed satisfactory to all parties.

Features

13 Ways to Amplify Your Communications Image

13 Ways to Amplify Your Communications

Nicholas Gaffney & Ritchenya Dodd

Here are 13 tips to amplify your communications programs to meet the challenges of 2013 and beyond.

Features

Pressure Points: How to Move Forward Successfully with Technology Leasing Image

Pressure Points: How to Move Forward Successfully with Technology Leasing

Scott McFetters & Marc Cram

With the possibility of limited capital expenditures, financing technological advances will certainly be a way to stay within budget constraints and allow firms to continue investing in the latest and greatest technological trends. Leasing is one financing option that a firm can use to cut the out of pocket costs for technology upgrades and still be able to implement new projects by providing a monthly expense versus a total cost purchase.

Features

Partner Purges: Practical or Perilous? Image

Partner Purges: Practical or Perilous?

William C. Cobb

There's a new trend on the horizon: partner purges. Are they necessary? Is such a drastic move ultimately good for the law firm?

Columns & Departments

Movers & Shakers Image

Movers & Shakers

ALM Staff & Law Journal Newsletters

Baker Tilly Virchow Krause, LLP recently welcomed John Salza as a principal in charge of tax accounting methods. In this role, Salza lends his expertise to tax engagements across Baker Tilly's industry practices.

Features

Profiting from the Learning Curve Image

Profiting from the Learning Curve

Timothy B. Corcoran

A recent study published by Altman Weil listed the ways in which chief legal officers would like to see their outside counsel embrace service improvements and innovation. The top four responses were greater cost reduction, non-hourly pricing, more efficient project management and improved budget forecasting. To anyone paying even cursory attention to the legal marketplace in the last half decade, these should not come as a surprise.

Become Allied With Your Clients Image

Become Allied With Your Clients

Allan Colman, [email protected]

Become Allied With Your Client - Improving your firm's customer service can do wonders for cementing business relationships and securing future work. Throughout your business relationship, reassessing and upgrading your work will improve customer service and exhibit your dedication to providing tailored professional services. By asking questions periodically and reevaluating the client's needs, you increase client retention rates and possibly win new business.…

ASK FOR BUSINESS Image

ASK FOR BUSINESS

allan colman, www.closersgroup.com

ASK FOR BUSINESS When was the last time you asked clients for new business? On the surface, that question may seem a bit silly. After all, asking for business once a company has signed on with your firm may feel a bit redundant. But consider this: asking for more work on a regular basis is a solid client retention tactic that could lead to botton-line dividends. Think business generation and value. If the new project involves work…

Take One Survey' Image

Take One Survey'

Bruce W. Marcus

Professional survey and market research companies are generally pretty good. They use sophisticated modeling techniques and computerized formulae to tell us (with a margin of error of four or five points either way) who's going to win the next election and how high skirts are going to be next year. Highly scientific stuff ' but, unfortunately not always right. Which is why you have to take those surveys with a grain of salt.

Features

Preparing for Reverse Auctions Image

Preparing for Reverse Auctions

William C. Cobb

Rather than companies sending out RFPs to a number of law firms, they are now using a "reverse auction" to request quotes from law firms they trust. Here's how it works.

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