FROM THE GROUND UP- BUILDING A FOUNDATION FOR SUCCESS
FROM THE GROUND UP - BUILDING A FOUNDATION FOR SUCCESS If you want your law firm to have deep roots and a solid foundation, you need to build from the ground up. And while the foundation contains elements like tactics, ideals and approaches, the main ingredients are the attorneys. finding, hiring and cultivating your attorneys will crate a base that you will always be able to rely on and be proud of in any situation -…
NO, NOT THE FIRM ... THE MARKET
A marketing plan should focus not on the firm, but on the individual practice. When this is done effectively, not only does the plan work, but this kind of program redounds to the entire firm.
Features
Client Speak: Client Feedback ' Best Practices
Part One of this article listed the nine components of the How best practices. It then went on to describe the first four; the remaining five are described herein.
Features
Career Journal: Interview Training Camp
In the arenas where legal marketing professionals play, like in football stadiums, superior performance comes from consistent conditioning and repeated, flawless execution.
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The Fundamentals of Successful Cross-Selling
Most law firm partners generally have no objection to the idea of cross-selling, but they don't do much about it. Cross-selling is really just another way of describing the purchase of legal services by clients from more than one practice area.
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How to Nurture, Develop, Maintain and Sustain Your Lateral Hires
What can law firms do to integrate their laterals into their firms so that their laterals establish and develop loyalty and attachments to their organizations? Here are 10 tips to consider if you want to anchor your laterals at your law firms.
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CRM Success: Small Steps Now, Big Payoff Later
Client relationship management (CRM) has an uneven record of success in the legal field. In the past, many CRM systems served as glorified contact databases that were rarely updated and even less frequently used for any meaningful purpose. As newer solutions have emerged, legal CRM has begun its slow rise to what it is today within many firms ' a key technological element of a client-centered operational strategy.
LESS IS MORE - Make the Most of Client Meetings
LESS IS MORE - Make the Most of Client Meetings "The more you say, the less any audience is likely to remember."-David Bartlett To excell at law firm marketing, we're always stressing the importance of listening to your client; but what about speaking? When it comes to speaking with clients, you must focus on keeping it simple. In any meeting with existing or potential clients, there are two things you need to know: your "takeaway" message and…
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Don't Ask and Don't Tell: How to Avoid GINA Liability
Organizations that obtain, use and/or disclose an applicant's or employee's genetic information may run afoul of Title II of the Genetic Information Nondiscrimination Act of 2008, which prohibits companies from using genetic information to make employment decisions.
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