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Law Firm Management

  • A Generative AI Primer for Law Firm Marketers ChatGPT can provide a new channel for client engagement and interaction, which can help improve the client experience and drive client acquisition. It also has its pros and cons.

    April 01, 2023Susan Freeman
  • Part One of a Two-Part Article Corporate legal departments are increasingly receiving requests from business clients to use ChatGPT or similar AI-powered tools in their operations. These requests can be urgent, with business clients demanding enablement from legal. This article is in two parts: Part One briefly details what "generative AI" tools like ChatGPT are and provides an overview of key legal considerations, including by looking forward to upcoming AI-specific legislation in the EU and the U.S.

    April 01, 2023By Dan Felz, Wim Nauwelaerts, Paul Greaves and Josh Fox
  • While the practice leaders, partners and lawyers in a practice know their clients best, they focus most of their time and energy on being legal experts. This is where practice, operations, and firm-level leadership need to provide focus, process and resources to help their legal experts deliver their unique value to clients.

    April 01, 2023By Mark Masson, Ed Estrada and Jay Russell
  • While the law firm model has historically rewarded inefficiencies, recent trends show that model is reaching its expiration date.

    April 01, 2023Cassandre Coyer and Justin Henry
  • Uncertain and challenging markets are times when firms and organizations of all types conserve cash. If this can be achieved without cutting needed projects, equipment or services to ensure successful returns to the office, then this is clearly an ideal financial strategy. In fact, leasing and financing not only helps firms conserve cash, but when done right, helps firms also maximize their IT budgets.

    March 01, 2023Mike Henderson, Whitney Jones, and Bill Pitcairn