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What Your Clients Need to Know About Succession Planning Image

What Your Clients Need to Know About Succession Planning

Nanette Miner

Business people are often confused about the differences between succession planning and exit planning. Attorneys are in the unique position of being able to guide their clients through the confusion.

Features

Improving Billing Security Improves Client Experience Image

Improving Billing Security Improves Client Experience

Saurabh Mehra

Client service doesn't end before the invoice goes out. Every interaction is an opportunity for the firm to provide the best experience current knowledge and technology is able to deliver — and since security is a key component of what clients want, security needs to be part of that equation.

Features

Law Firms are Reducing Redundant Real Estate by Bringing Support Services Back to the Office Image

Law Firms are Reducing Redundant Real Estate by Bringing Support Services Back to the Office

Tim Haught

A trend analysis of the benefits and challenges of bringing back administrative, word processing and billing services to law offices.

Features

IRS Keeps Hold On Employee Retention Credit Claims to Protect Small Businesses from Fraud Image

IRS Keeps Hold On Employee Retention Credit Claims to Protect Small Businesses from Fraud

Julie Potts

While the IRS has new ERC claims on pause and works to investigate possible fraud, business owners still have the opportunity to protect themselves from potential civil and criminal penalties.

Features

Partner Pay Spread Increases for Top Law Firms Amid Partnership Model Changes Image

Partner Pay Spread Increases for Top Law Firms Amid Partnership Model Changes

Andrew Maloney

Amid unprecedented billing rate hikes and an escalation of the battle for rainmaking talent, Am Law 100 law firms again raised the stakes on partner pay last year. At the same time, the average spread among Second Hundred firms fell a bit.

Features

Big Law Leverages Buyers Position to Influence AI Development to Suit Their Needs Image

Big Law Leverages Buyers Position to Influence AI Development to Suit Their Needs

Justin Henry

In the AI edition of the classic "build versus buy" dilemma, some marquee firms have opted to leverage their position as the largest buyers of legal tech to influence vendor development of AI-powered services to suit their needs.

Features

Unbiased Thinking: A Blueprint for Your Law Firm Billing & Collections Transformation Image

Unbiased Thinking: A Blueprint for Your Law Firm Billing & Collections Transformation

Dan Safran

Law firms generally experience a similar set of common challenges and costs tied to inefficient billing and collections practices. This is a cost no firm can afford; and to that end, this article offers a blueprint for transforming billing and collections

Features

Crafting an Effective Roadmap for Implementing Information Governance In Law Firms Image

Crafting an Effective Roadmap for Implementing Information Governance In Law Firms

Gregg Parker

This article discusses why a robust IG program is critical to modern-day law firm operations, the complexities associated with crafting such a program, and what a high-level roadmap for implementing the program looks like.

Features

Prospective Partners Ask Small and Midsized Firms Tough Questions About Succession Image

Prospective Partners Ask Small and Midsized Firms Tough Questions About Succession

David E. Wood

Do Their Chief Finance Professionals Have Good Answers? Many senior associates want to know whether the firm is well-positioned financially to grow and prosper when the current generation of senior partners retires. To get the information they need to value an investment in the firm, they turn to its finance professional.

Features

What We Should Have Learned from COVID, Part 1: When In Doubt, Communicate Image

What We Should Have Learned from COVID, Part 1: When In Doubt, Communicate

J. Mark Santiago

First In a Series First COVID Lesson: Leaders should communicate regularly to their firms in a more personal way, let their personality shine through, show some vulnerability and maybe reveal that they own a dog.

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