Features
<b><i>Voice of the Client:</i></b> Not If, But When Your Fortune 500 Client Goes Out of Business
When lawyers and marketers think about losing clients, they think primarily of being displaced by another law firm or, these days, by technology, in-sourcing, or an alternative service provider ' or even having the relationship partner take the client with her to another firm. But what if that big client was no longer buying from anyone?
Features
Intern Lawsuits Move to State Court; Face Class Decertification, Labor Test Uncertainties
The cases left on the docket feature a glitzy list of Manhattan-based fashion and media defendants ' Dolce & Gabbana, Ralph Lauren, Giorgio Armani, CBS, Simon & Schuster and many others. More than 40 "active" lawsuits in all, claiming that the companies' unpaid internship programs violated employment laws.
Features
<b><i>Leadership:</i></b> How to Create a Collaborative Law Firm Culture
Retaining valuable talent, as many readers likely know, means staying connected to the clients. But, especially at the mid and junior levels of the firm, retaining talent can be as complicated and as simple as creating a collaborative culture.
Columns & Departments
<b><i>At the Intersection:</i></b> 'Get a GRIP' on Collaboration
While Google's People Analytics Division has been able to spotlight some prerequisites for a climate of collaboration, it has not defined practical action steps for implementing effective collaboration. So all across the legal profession, frustrated leaders' voices continue to ask, "What exactly do I do?"
Features
Social Media Scene: 2016 -- The Year Everything Changed in Social Media Marketing
Three megatrends culminated in online business development in 2016, requiring attorneys to change their digital marketing tactics and to re-focus on what produces results.
Features
Partners Approaching Retirement: Transitioning Their Clients
This article describes a common procedure that may act as a guide to transitioning clients during a partner's pre-retirement years.
Features
Money Laundering Case Puts Spotlight on Law Firms' Use of Trust Accounts
A $3.5 billion asset forfeiture case that the DOJ brought in July grabbed the public's attention for the alleged purchases involved. But prosecutors also claim that prominent law firms used lawyer trust accounts to hold huge sums allegedly pilfered from the government of Malaysia and laundered through U.S. institutions.
Features
Executive Presence
Lawyers who exhibit "executive presence" are more likely to make partner, to gain clients' trust and loyalty, and to receive referrals from others. This article discusses what executive presence is and how you can learn it.
Features
The Internal Risks of Managing Client Matter Information
Why do so many law firms indulge in risky behavior when it comes to managing their clients' records and information?
Features
Marketing Tech: Unfiltered Impressions
For the second consecutive year, Ari Kaplan Advisors conducted independent anonymous interviews with corporate law department leaders, among others, between Jan. 13, 2016 and Jan. 29, 2016. Their responses are easily applicable to law firms, which are often delivering similar services and even competing with litigation support and technology providers.
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