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As law firms explore technological advancements ranging from generative AI to improved billing software, experts caution against having unrealistic expectations of immediately increased profitability, but they emphasize that an innovation mindset will improve client satisfaction and retention.
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In today’s market, growth is no longer a function of how big you are, but how well you perform — how quickly you can make informed decisions, respond to shifting client needs, and align the entire firm around a shared vision of success. The firms that pull ahead over the next five years won’t be the ones with the most lawyers or the flashiest marketing budgets. They’ll be the ones that master the art and science of firm performance.
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In an environment where silence often breeds suspicion, and ambiguity opens the door to distraction and misinformation, law firm leaders cannot afford to treat transparency as optional. Transparency is often seen as a communication tactic or a box to check; however, in today’s environment, it’s a leadership imperative.
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Forward-thinking firms are reimagining the back office. By centralizing support functions, adopting technology, and making data-driven decisions, they are creating scalable, flexible, and resilient operations. The result? Higher productivity, improved client service, and stronger career pathways for staff. Here are 5 of the top strategies firms are implementing to optimize their back office.
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Firms that enable lawyers to practice at the top of their license by embracing smarter workflows and AI-driven systems that enhance human judgment aren’t just more efficient; they’re setting a new standard for excellence, reducing risk for clients, and elevating the role of the lawyer.
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U.S. companies face a massive wave of wiretapping law class action lawsuits and regulatory enforcement actions over online “tracking technologies.” With this backdrop, the article below identifies some trends and new directions concerning tracking technology legal exposure and highlights some potential solutions for mitigating legal impact.
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The transition from on-premise e-discovery systems to a cloud-native platform like RelativityOne is now at the heart of legal technology strategy for organizations racing to modernize discovery, compliance, and client service. While the promise of greater scalability, automated upgrades, and advanced analytics is motivating, a RelativityOne migration is a journey, rich in both complexity and opportunity.
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The cybersecurity arms race shows no signs of slowing. Attackers continue developing more sophisticated techniques, forcing defenders to evolve accordingly. Generative adversarial networks (GANs) represent one of the most promising developments in the defensive arsenal, but only when deployed wisely. Organizations should evaluate their risk appetite and technical capabilities carefully.
Columns & Departments
Town Did Not Obtain Prescriptive Easement to Discharges Stormwater Over Neighboring Land -Adverse Possession Claim Rejected Because Use Was Permissive -No Injunction Against State for Failure to Stop Neighbor’s Unauthorized Use of State Property -Foreclosing Lender Entitled to Second Opportunity to Establish Fair Market Value In Attempt To Recover Deficiency Judgment -Offer to Purchase Does Not Negate Hostility Requirement for Establishing Adverse Possession
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Class Certification Upheld On Habitablity Claim -Colorable Claim of Fraud Justifies Looking Back Past Four Years -Tenant Entitled to Return of Deposit Because Lease Was Illegal
