In the September issue, Part One of this article listed the 12 steps that are essential for a well planned and well executed Client Feedback program. Part One then went on to describe steps 1 through 4a. Steps 5 through 12 will be described herein.
- November 29, 2010Donald E. Aronson
Read on for the 21 Web tools that are not only useful and cutting-edge, but easy to use.
November 29, 2010Nicholas GaffneyFresh off their November 2010 win for Vocal Duo of the Year at the Country Music Awards in Nashville, Sugarland faced a far different contest in a federal courtroom in Atlanta, GA, in a fight stemming from a 2005 split with the band's founder and former member, Kristen Hall. The trial, if held following more than two years of litigation, could easily have been billed as the anatomy of a band breakup. Though fact-specific to Sugarland, Hall's suit raises issues that are relevant to all-too-common litigations over intra-band disputes.
November 29, 2010R. Robin McDonaldThere are a number of things that we as marketers could learn from the consumer side as we prepare our marketing plans for the coming year.
November 28, 2010Sean LeenaertsA look at a new business development system.
November 28, 2010Elizabeth Anne 'Betiayn' TursiA note to readers from the outgoing Editor-in-Chief.
November 28, 2010Elizabeth Anne 'Betiayn' TursiWho's doing what; who's going where.
November 28, 2010ALM Staff | Law Journal Newsletters |Arbitrating employment disputes can provide for more efficient and more economical resolutions. Yet, in-house attorneys often question whether to include arbitration clauses in their employment agreements.
November 28, 2010Susan GueretteA recent decision from the Federal District Court in Maryland highlights the need for an employee to meet filing time requirements or face dismissal of the claims.
November 28, 2010Kevin McCormickWhile growing in popularity, mediation still remains underutilized in employment disputes. From the employee's perspective, mediation should be a "no-brainer."
November 28, 2010Steven Adler

