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The old-school term is Client Satisfaction. It's been replaced with Client Delight, which is defined as beyond satisfaction. No matter what you call it, best-in-class client service is where it's at ' and where it will be going for some years to come.
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Organized and meaningful data has been leveraged in progressive organizations for years, but now that data and information is highly accessible and easily consumable via the ever-expanding digital mesh, enterprise-level expectations and related legal business impact have been elevated. With this new reality come many questions.
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Obviously, data breaches aren't trust builders, but many companies are skeptical even of those parties with whom they share confidential data, including their own vendors.
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The legendary and now deceased Prince ' singer, songwriter, producer and man of myriad other talents ' kept a bevy of high-profile lawyers busy during the past three decades. Prince developed a somewhat complicated relationship with the Internet, and fought to protect his brand and music against unauthorized use. And for that he needed lawyers, lots of them.
A look at a Massachusetts case in which a grand jury indicted two former executives at State Street Corp., the Boston-based financial services firm, with defrauding clients of millions of dollars on secret commissions applied to securities trades.
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The buzz phrase "Internet of Things" is seemingly everywhere. What is it, what can it do for us, and what concerns does it present? More specifically, while the Internet of Things (IoT) presents tremendous opportunities for businesses, are there corresponding risks, or elements of the IoT that businesses should consider staying away from?
Columns & Departments
A Collection of Moves in the Cybersecurity and Privacy Practice Areas
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Often, when patients are injured by pharmaceutical products, the plaintiff and the product's manufacturer are located in different jurisdictions, making jurisdictional questions the first issue to resolve when choosing where to file suit. In 2014, the Supreme Court's decision in <I>Daimler AG v. Bauman</I>announced a sweeping change to the law of personal jurisdiction.
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Recently, federal courts across the country have ruled on insurers' motions to bifurcate bad-faith litigation; <I>i.e.,</I> motions to separate and stay discovery and/or the trial of the bad-faith claims from the insured's claim for coverage.