Every touch point a client has with a firm, including support staff, can contribute meaningfully to client satisfaction ' or dissatisfaction.
October 29, 2013Jim Durham
Should law firms hire professional sales people?
October 29, 2013Silvia L. CoulterEven after a favorable jury verdict, defendants may face exposure to liability under the Massachusetts Consumer Protection Act, M.G.L. c. 93A ("Chapter 93A").
October 29, 2013Kim V. Marrkand and Alec ZadekThe vast majority of jurisdictions do not enforce strict compliance with a policy's notice provisions unless the insurer was prejudiced by the insured's failure to timely report a covered event. But not always.
October 29, 2013C. Austin Holliday and Seth A. SchmeeckleSynovus Bank of Columbus, GA, has created an Equipment Financing Group targeted to small, middle, and large commercial banking customers. The group will be based in Charleston, SC, and will be headed by John Geist, who has been named president. He previously served as president of Leasing and Equipment Finance of Bank of America. Joining Geist are Tad Herrin, Bill Orr, Ricky Mims and Jim Shaw, who also worked at Bank of America. In addition,…
October 29, 2013ALM Staff | Law Journal Newsletters |In its Q4 update to the 2013 Equipment Leasing & Finance U.S. Economic Outlook, the Equipment Leasing & Finance Foundation expects investment in equipment and software to grow 3.3% in 2013. The report, which is focused on the $725 billion equipment leasing and finance industry, forecasts equipment investment and capital spending in the United States and evaluates the effects of various related and external factors in play currently and into the foreseeable future.
October 29, 2013ALM Staff | Law Journal Newsletters |A federal district court's recent summary judgment decision in In re: Brican America, LLC Equipment Lease Litigation appears to be a mixed bag for vendor finance companies.
October 29, 2013Patrick M. NorthenA high percentage of business aircraft operators do not comply with key provisions of Parts 91, 119 and 135 of the Federal Aviation Regulations (FARs), conducting their flight operations by and through illegal "flight department companies" ...
October 29, 2013David G. Mayer and David T. NortonThe health care mandate may not be a concern for companies hiring help for the busy holiday season, but experts say there are still plenty of legal issues that companies should keep in mind for fourth-quarter hiring.
October 29, 2013Rebekah MintzerThe DOJ's Office of Special Counsel for Immigration Related Discrimination has been extremely active in suing employers for national origin discrimination and document abuse. And 2012 was a record year for HSI, the agency charged with I-9 enforcement.
October 29, 2013Valentine A. Brown