I recently listened to a thought-provoking presentation called “My Non Lifesee, – The Story of My CI Success” by Zena Applebaum, based on a blog post
Competitive Intelligence: Become More Relevant – Meet Your Clients' Needs Every Time
Becoming and staying relevant is a process. It is not static but always evolving. Your clients change, their needs and requests change, you change, and, throughout these experiences, you learn steps to implement and how to implement them in given situations.

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