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Expanding Your Digital Strategy with RPA

By Arup Das

Lawyers in firms of all sizes are under increasing pressure from all sides: from clients to boost efficiency while streamlining workflows, and from partners to find new ways to maximize billable hours. Firm IT leaders play an important role in their success on both fronts because automation is the key to doing more with less. Beyond improving efficiency, new advancements in Robotic Process Automation, or RPA, are helping lawyers do more billable work without hiring more people.

RPA: An Overview

Robotic Process Automation is a solution that uses technology to enable computer software (referred to as robots or bots) to perform routine tasks by interacting with your existing applications. The bots capture and interpret data, manipulate it, use it to perform a task, and convey the results to other digital systems.

RPA involves more than just automating processes. Essentially, RPA creates virtual workers to perform rule-based tasks. Currently, paralegals and attorneys are being paid to perform highly repetitive, time-consuming tasks that could easily be performed by bots, when those people could be better used to perform higher-value, billable work. Robots aren't here to replace lawyers. Rather, RPA can make lawyers better and more efficient at their jobs by freeing them up to focus on the most valuable parts of the job.

Boosting Billables with RPA

RPA is your key to streamlining your workflows in order to do more billable work without adding more billers. Among the tasks typically performed as part of nearly every matter, many are routine, involving little high-level thought and are also quite time-consuming. A great deal of legal work is rule-based, which doesn't mean the tasks aren't necessary or even important. It just means that these tasks don't need to be performed by staff who could otherwise be performing more valuable billable work for clients. By applying RPA to these routine tasks and freeing up attorneys to focus on billable tasks, firms can finally accomplish the ever-elusive goal of maximizing your billable hours.

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