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It should come as no surprise that many grievances are filed by clients who started out questioning fees or costs charged in a case. It should also come as no surprise that some lawyers react to these questions in ways that only — and sometimes literally — invite the clients to file a grievance as a last resort in their quest to get their questions answered.
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By Randi Rosenblatt
Whether they practice at global firms consisting of thousands of lawyers or decide to hang a shingle and put their name on the door, lawyers chose a path requiring continuous, never-ending hustle. Not only do they need to master the practice of law, they need to master the art of driving revenue.
By Brenda Sapino Jeffreys
The past year posed new and unusual challenges for U.S. law firms, rattled by economic uncertainty, remote work, stay-home orders and social distancing. Despite the turmoil, profits at the Am Law 100 leapt to new heights.
By Meghan Frank
As firms and their clients continue to navigate ongoing business challenges in 2021, BD and marketing professionals first need to understand how mature their efforts are in specific areas. Then, they can look at what the successful firms are doing differently, so they can position themselves to join those ranks.
By Hugh A. Simons
In the decade ahead, the mechanism for offsetting the effects of external market forces on profitability will shift from changing partnership composition to transforming a partnership’s behavioral norms, centering on how partners behave toward each other and help each other become the best possible version of their professional selves.