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Introducing Pricing Transparency to Legal Services

The COVID-19 crisis has caused a money crunch across industries, and CLD budgets are tightening. This downturn demands that CLDs stop writing blank checks for services of indeterminate scope and duration. Here are some ideas for law departments looking to do better.


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Imagine the nice boy at the grocery store loading up the trunk of your car. “How much is all this going to cost?” you ask. “Oh, nobody can say for sure,” he says. “But we’ll send you an invoice in two or three months, or maybe four. Or five.”

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