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Amid the nation-wide “work from home” routine necessitated by the COVID-19 pandemic, an extraordinary number of businesses turned to the Zoom Video Communications’ video conferencing platform. As the use of the Zoom platform increased, so did scrutiny of Zoom’s data security practices, which in turn produced a flurry of class action lawsuits against Zoom for “violation of its duty to implement and maintain reasonable security procedures and practices.” Like many technology providers, Zoom’s Terms of Service (update as of April 13, 2020) stated that Zoom will “maintain reasonable physical and technical safeguards to prevent unauthorized disclosure of or access … in accordance with industry standards.”
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A new administration in the U.S., ransomware, ALSPs, new regulations in the U.S. and abroad, and the long-lasting impact of working remotely are just some of the factors that respondents say will factor in to how law firms need to prepare for 2021.
By Debra Baker
Working from home and other social distancing limitations forced even the most reluctant lawyers to embrace new ways of working and connecting with clients in ways that will long outlast the pandemic. With a new year and fresh outlook for the future, the time is ripe for legal technologists and innovators to take the delivery of legal services and client experience to the next level.
By Gwendolyn Seale
Part One of a Two Part Article
While the livestreaming of music performances is not an entirely new phenomenon, the COVID crisis has transformed the live performance landscape, compelling artists from around the world to reach their fanbase by producing “quarantine streams,” in which they livestream their sets on social media platforms. Given this sudden pivot to livestreaming over social media, unsurprisingly many questions have arisen.
By Krishnan Nair
Say Hello to the Digital Services Act.