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The Legal Industry Pivoted Quickly in the Wake of COVID-19, and Recent Surveys Suggest There’s No Turning Back

This article discusses the key lessons that can be taken from a series of recent surveys that seek to understand the long-term impacts of COVID-19 on the industry from the perspective of legal executives and frontline lawyers in U.S. firms and corporate law departments.


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Far from retreating in response to a devastating global pandemic, legal organizations and legal professionals have adapted decisively and with agility. They are accelerating adoption of next-generation technologies like artificial intelligence (AI), data analytics and data visualization. They have not only embraced remote work but are also actively exploring the untapped potential of virtual collaboration among legal team members and with clients. They also continue to seek innovative technology solutions to help lawyers perform routine tasks, refine legal workflows and increase productivity — even as their investments in physical workspaces are expected to decline.

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