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The world was thrown for a loop in 2020 and law firms were no exception. In many respects, 2021 has law firm leaders and in-house counsel still feeling uncertain. The global COVID-19 pandemic forced lawyers — individuals whose relationships formerly depended upon firm handshakes and looking their clients directly in the eye — to build client trust through a tiny camera lens. Law firms, traditionally slower to adopt technological advancements than their counterparts in other professional services industries, quickly rose to the challenge. Digital signatures, videoconferencing, and remote court appearances allowed the business of law to continue in what is now considered the new normal.
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Experience Management: Selecting Best of Breed Solutions for Better Business Outcomes
By Jason Noble
Experience management is vital not only in terms of raw time savings and cost efficiencies but is pivotal in the firm’s ability to win new business.
Want to Get Your Attorneys More Engaged? Get Them In the Office
By AshLea Allberry
Law firm leaders are increasingly concerned with lack of engagement. With law firm demand down and office attendance policies in flux, many firms don’t believe their workforce is optimally motivated and are struggling with disengagement. The concern is that psychological investment changes when professionals don’t see co-workers in the office, making it easier to develop distance, and disconnect.
What Law Firm Bus Dev Teams Can Learn from the Fortune 500
By Joel Wirchin
Marketing and business development for law firms increasingly complex. As competition intensifies, RFPs and marketing output rise, and maintaining brand consistency across changing markets, regions and diverse work settings becomes a critical concern. It’s time to think big.
Cyberaccountants Offer a New Line of Defense Against Digital Disruption
By Sharon L. Levin and Bruce DeGrazia
As cybercrime intensifies, it is revealing a skills shortfall among those who defend our financial infrastructure. It has become critically clear that we need to radically rethink the way we prepare our frontline defense to include more experts with both technical savvy and accounting expertise. In other words, we need an army of cyberaccountants.
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