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Every communications person has a personal view of what constitutes a crisis. In truth, most definitions are accurate when discussing extreme situations such as an active shooter incident or white collar crime resulting in your managing partner being led out in handcuffs. These types of incidents put your communication team into action by creating specialized messages, gathering other members of your response team, and implementing your crisis management plan to deal with fast-paced media relations activity with a PR Crisis.
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By Keith Ecker
This article describes each website traffic source. describes the mindset of the typical visitor that each attracts. and provides information on the type of content that is best suited to serve as a landing page for each channel.
By Anthony Davies
Starting in late 2021, the drumbeat of “return-to-the-office” began and now — somewhere in the neighborhood of two years later of that — it begs the question: how are firms doing with their return-to-office? What programs — if any — have been successful?
By Rob Mattern
What strategies can firms take to rein in expenses during a challenging, down market to avoid further layoffs? Look no further than the firm’s back-office operations. This article provides a brief overview of five areas where your firm can not just “cut costs” but actually improve operations while doing so.
By Ioana Good
Recessions are full of opportunity. No matter what industry you work in, a slowdown in the economy is an opportune time to invest in your brand, improve your processes, strengthen your business focus, and innovate to get a jump on competitors.