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Developing Client Personas Can Help Maximize Marketing and Business Development

By Meg Pritchard
November 01, 2024

Who are your ideal clients and why do they (or should they) hire you?

This simple but key question for marketing and business development is often deceptively challenging to answer. Most lawyers and practice groups can describe the general category of their target clients — Fortune 100 companies, high-net-worth individuals, private equity funds, technology startups, advertising agencies, commercial real estate developers, pharmaceutical and life sciences companies, etc. But they often can't identify with specificity which prospects within those categories would be ideal clients for their practice.

As a result, they are likely spending time, energy and money marketing to an audience that might be too broad, using messaging that doesn't resonate with — and perhaps doesn't even reach — the clients they want to attract. It may also mean taking on work for less-than-ideal clients and missing opportunities to build client relationships with gold-standard clients that could not only lead to better and more satisfying work but also open doors to other similar clients.

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