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In today’s digitally connected world, we have unparalleled tools at our disposal to connect with target audiences. But with them comes a critical challenge: how to maintain authenticity, human intelligence and personal connection in a landscape increasingly dominated by algorithms, data and automation. Law firms that can balance these elements will stand out as trusted, empathetic and valuable partners to their clients.
As we witness the continued reshaping of marketing communications, there are ways to leverage technology without sacrificing the human touch that fosters trust and long-term business relationships.
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When we consider how the use of AI affects legal PR and communications, we have to look at it as an industrywide global phenomenon. A recent online conference provided an overview of the latest AI trends in public relations, and specifically, the impact of AI on communications. Here are some of the key points and takeaways from several of the speakers, who provided current best practices, tips, concerns and case studies.