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Closing the Gaps In Legal Document Management: The Top 6 Things Law Firms Need to Know

By Peter James and David Leong
July 31, 2025

For decades, law firms have invested heavily in document management systems (DMS) — yet many still struggle with fragmented workflows, compliance risks, and outdated infrastructure that undermines efficiency. As hybrid work becomes the norm and technology evolves at breakneck speed, the gaps in legal document management are becoming more costly, more visible, and more urgent to fix.

What’s clear is that firms no longer have the luxury of making do: productivity is leaking, risk is compounding, and legacy systems — once seen as untouchable — are now being scrutinized through a different lens that prioritizes agility, security, and user experience. From dispelling misconceptions, to the risk of traditional print and how to focus on the basics, here are the top six things firms need to know about closing the gaps in legal document management.

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