Welcome to Law Journal Newsletters
Law Journal Newsletters publishes 9 leading online and print newsletters aimed at the diverse needs of attorneys in a wide range of practice areas. Enhanced for Web and mobile devices, these publications are powerful, intuitive, in-depth and affordable. A professional staff of attorneys and seasoned editors discuss and analyze the latest trends, cases, precedents and rulings; often well before this information hits online media. Written by lawyers, for lawyers, each LJN newsletter brings you ongoing intelligence and forecasts by top experts practicing in their respective fields.
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The Care and Feeding of the Legal Client
Jaimie B. Field
Do your attorneys know the difference between a customer and a client? I have always defined the difference as a customer is someone who buys something from you once, while a client is someone who keeps coming back to you over and over again; mainly, since the legal industry is becoming more transactional daily. And that subtle difference is what makes a lawyer just a lawyer and one who becomes a rainmaker.