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Today’s law firms face unprecedented challenges in a highly competitive and rapidly evolving marketplace. Corporate clients, under intense pressure to cut costs and increase efficiency within their own organizations, are no longer willing to simply pay an hourly rate for services rendered in good faith. They are unapologetic in demanding increased accountability and demonstrable value from the legal teams who represent them. In particular, they are seeking more predictable litigation schedules and budgets and, understandably, they expect legal outcomes that reflect the costs of the services for which they are paying. Further, as users of progressive technologies themselves, corporate clients expect that their law firm will also embrace and be well-versed in technology to offer more effective representation and lower costs.
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Unbiased Thinking: A Blueprint for Your Law Firm Billing & Collections Transformation
By Dan Safran
Law firms generally experience a similar set of common challenges and costs tied to inefficient billing and collections practices. This is a cost no firm can afford; and to that end, this article offers a blueprint for transforming billing and collections
Crafting an Effective Roadmap for Implementing Information Governance In Law Firms
By Gregg Parker
This article discusses why a robust IG program is critical to modern-day law firm operations, the complexities associated with crafting such a program, and what a high-level roadmap for implementing the program looks like.
Prospective Partners Ask Small and Midsized Firm Tough Questions About Succession
By David E. Wood
Do Their Chief Finance Professionals Have Good Answers?
Many senior associates want to know whether the firm is well-positioned financially to grow and prosper when the current generation of senior partners retires. To get the information they need to value an investment in the firm, they turn to its finance professional.
What We Should Have Learned from COVID, Part 1: When In Doubt, Communicate
By J. Mark Santiago
First In a Series
First COVID Lesson: Leaders should communicate regularly to their firms in a more personal way, let their personality shine through, show some vulnerability and maybe reveal that they own a dog.