The Administrative Services Hat Trick

At the ALA annual conference in Denver, I was speaking on how law firms could provide better administrative support for their attorneys and how alternative strategies were being deployed by some law firms to achieve those goals. After my session, the discussion continued with a group of participants and the hat trick metaphor was born.

8 minute read November 02, 2017 at 12:03 AM
By
J. Mark Santiago
The Administrative Services Hat Trick

A “hat trick” is a sports metaphor and occurs when three goals are scored by a single individual in a single game.

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