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Voice of the Client: Hearing the Client Through the Noise

At the end of the day, a lot of noise is created in the effort to hear the voice of the client. We propose that while these efficiencies and innovations in law are valuable, the clients keep asking for something different: a lawyer who deeply understands their business and their specific issue — at the time they need it.

5 minute readJune 01, 2019 at 12:07 AM
By
Jennifer Simpson Carr
Amy Knapp
Voice of the Client: Hearing the Client Through the Noise

Lawyers and law firms are exhorted constantly tolisten to the voice of the client! They are told this by the economic engineers who drive the legal profession — General

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