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Features

LJN Quarterly Update: 2024 Q2 Image

LJN Quarterly Update: 2024 Q2

Steve Salkin

The LJN Quarterly Update highlights some of the articles from the nine LJN Newsletters titles over the quarter. Articles include in-depth analysis and insights from lawyers and other practice area experts.

Features

LJN Quarterly Update: 2024 Q1 Image

LJN Quarterly Update: 2024 Q1

LJN Editorial Staff

Highlights some of the in-depth analysis and insights from lawyers and other practice area experts from the nine LJN Newsletters titles over the first quarter of 2024.

Features

A Playbook for CRM Adoption Image

A Playbook for CRM Adoption

Kiara Hughes

Here's the playbook for disruption: Take attorneys out of the equation. Stop building CRM that succeeds or fails on their shoulders. We need to shift the focus and, instead, build the technology from the ground up for the professionals who actually use it: marketing and business development.

Features

Improving Billing Security Improves Client Experience Image

Improving Billing Security Improves Client Experience

Saurabh Mehra

Client service doesn't end before the invoice goes out. Every interaction is an opportunity for the firm to provide the best experience current knowledge and technology is able to deliver — and since security is a key component of what clients want, security needs to be part of that equation.

Features

Crafting an Effective Roadmap for Implementing Information Governance In Law Firms Image

Crafting an Effective Roadmap for Implementing Information Governance In Law Firms

Gregg Parker

This article discusses why a robust IG program is critical to modern-day law firm operations, the complexities associated with crafting such a program, and what a high-level roadmap for implementing the program looks like.

Features

Minimizing Risks When Working With Contract Attorneys Image

Minimizing Risks When Working With Contract Attorneys

Shari L. Klevens & Alanna Clair

Law firms commonly rely on contract attorneys to assist with a large project for a single matter or collective overflow from multiple matters. While using contract attorneys to address staffing needs is common and routine, it is not a risk-free arrangement. Here are some tips to help law firms minimize potential risks when working with contract attorneys.

Features

Sensory Designed Hospitality: Enhancing Workplace Experience Through the Five Senses Image

Sensory Designed Hospitality: Enhancing Workplace Experience Through the Five Senses

Petra Parros

Organizations understand that their workplace environment reflects the culture of their organization and are making extraordinary changes to their real estate and fundamental differences in their office operations. But is it working?

Features

Need to Do More with Less? CRM Could Be the Key Image

Need to Do More with Less? CRM Could Be the Key

Chris Fritsch

CRM is foundational to the success of marketing and business development teams because it is precisely the tool that allows the firm to efficiently manage and nurture client and prospect relationships.

Features

Leading Legal Department Trends for 2024 Image

Leading Legal Department Trends for 2024

Wendy King & David Horrigan

Recent research based on interviews with chief legal officers around the globe found that the increased scope and scale of risk now facing corporations is driving change in how legal teams set their strategies, leverage technology and manage operations.

Features

Generative AI and Law Firm Pricing Image

Generative AI and Law Firm Pricing

Isha Marathe

Generative AI, combined with client education, could signal the slow death knell of the billable hour.

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