Legal Operations

The ins and outs of content marketing.

How to use gamification for business development.

For a firm to be successful, its leaders must create the circumstances for "1,000 flowers to bloom." As corny as this may sound, that is what great law-firm leaders do.

In a legal setting, Design Thinking can be used by the lawyer to match his or her client's needs to what is legally and practically achievable in order to create a successful business or problem-solving strategy.

2017 has arrived with a bang: expenses are back on the rise and demand growth is trending negative. Last year in the March issue of this publication, we hypothesized what the results of the 2016 Mattern & Associates Cost Recovery Survey would reveal. With the results tabulated, let's see how accurate our predictions were as well as analyze the results.

Though 'Virtual Firms' Are on the Decline, Cloud Technology May Be Shifting the Model to Refocus on Lawyer Mobility
The rise of cloud computing in particular has made it possible for attorneys to keep all the technology tools they need to practice on hand at all times, and eschew direct client contact and office space if so desired.

Over the last few years, the legal operation managers' role has flourished, growing from a profession in its infancy into an unruly teenager, far more mature but with substantial areas poised for development. Now, more than ever, law departments are focused on implementing programs and structures to improve their financial management and deliver value.

As the chances of a data breach incident increase, savvy firms and businesses have invested time and thought in a response plan. But plans never survive first contact with the enemy. Stress test your incident response plan to find and resolve its weaknesses while time is on your side.