While the practice leaders, partners and lawyers in a practice know their clients best, they focus most of their time and energy on being legal experts. This is where practice, operations, and firm-level leadership need to provide focus, process and resources to help their legal experts deliver their unique value to clients.
- April 01, 2023By Mark Masson, Ed Estrada and Jay Russell
While the law firm model has historically rewarded inefficiencies, recent trends show that model is reaching its expiration date.
April 01, 2023Cassandre Coyer and Justin HenryStrategies for Navigating an Uncertain Economy, Leveraging CLM Technology to Streamline Processes, and Embracing Change During a recent discussion with a select group of leaders in legal operations in highly-regulated organizations, several key themes emerged that are likely to drive new initiatives in 2023.
March 01, 2023Ari KaplanIn the uncertain economy that is characterizing the first quarter of the year, there remains a significant emphasis on demonstrating value to secure new resources.
March 01, 2023Ari KaplanWhile the competition for outside legal services has never been more intense, the strategic approach firms take — including a strategic approach to technology — will define whether the market pressures are a threat or opportunity.
March 01, 2023Jason NobleAri Kaplan speaks to leaders in legal ops on key themes emerged that are likely to drive new initiatives in 2023.
March 01, 2023Ari KaplanA revolution is underway in small and medium-sized businesses (SMB) banking and payments and will impact the way legal, accounting and other professional services firms manage their finances.
March 01, 2023Kevin GallagherRecessions are full of opportunity. No matter what industry you work in, a slowdown in the economy is an opportune time to invest in your brand, improve your processes, strengthen your business focus, and innovate to get a jump on competitors.
February 01, 2023Ioana GoodWhile economic troubles and fears of a recession are top concerns for law firm leaders now, some shifts within the legal industry are also triggering alarm bells. Interviews with more than a dozen law firm leaders identified a growing list of challenges that law firm leaders are grappling with now,
February 01, 2023Andrew Maloney and Patrick SmithThe problem with giving feedback is that it often comes across as criticism. Human beings tend to react defensively, resulting in a denial of the feedback or worse, entrenchment in the behavior or attitude that may be derailing them in the first place. How can we give feedback in a way that minimizes defensiveness?
January 01, 2023Mark Beese









