Ensuring longer-term and continuous improvements in providing greater value, and therefore sustaining higher levels of client satisfaction, requires addressing areas that have received little attention in the whole value discussion ' the recruiting and development of associates.
Employee benefit plans and those with authority over their investment activities may be required, like other investors, to file an FBAR if plan investments involve foreign banks or securities accounts.
Every law firm should strategically monitor its publicly reported diversity statistics to ensure their accuracy and to provide an opportunity to incorporate goals with regard to these measurements into daily operational decisions.
Law firms need a reliable source of sufficient financing. This article discusses how the innovative application of already-existing business models can help.
The ability to convert capital expenditures to operating expenses, tax considerations and other cost-savings benefits are sending businesses to the cloud with glee, while the legal profession is lagging behind but getting the hint. As the evolution of security measures becomes more imperative, tales of international disagreement regarding security regulation make the location of a vendor's servers a question of paramount importance in selecting a cloud provider. For lawyers, this question of location is compounded by jurisdictional considerations.
PLAN AHEAD FOR BUSINESS DEVELOPMENT - As we've said before, closing business does not begin with the presentation of an engagement letter. It begins with the introduction and first handshake-whether that happens at a conference, dinner, fundraiser, or even a PTA meeting. From there, it's important to plan ahead, to take the next steps, and working toward the closed sale. So what are the next steps in business development? If the prospect is a first-time acquaintence, offer…
Would You Buy a Used Car from This Ad? One of the great exercises in frustration is trying to get some sell into an ad, a Web site, a brochure, or any of the social media for a law or accounting firm. Anyone whose experience resides in promotion in any of these media tends to gravitate towards the hard sell ' to channel those wonderful TV pitchmen. And you can bet that it's the way'
THE MOST OVERLOOKED CLIENT DEVELOPMENT RESOURCE - is your clients! In our work with law firms, we often oint out that new business only comes from 3 sources - clients, referrals and new prospects. It is amazing how often I then hear, "but how do I ask clients for referrals or repeat business without offending them. Rubbish - that's just an excuse. If your firm's work has been solid and helpful, and you are working on…
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