Features

Hindsights, Insights and Foresights: Producing Content That Clients Value
This article describes a model to help your lawyers evaluate the relative value of the information they are sending to their clients and help you communicate the importance of delivering value in their written communications to clients.
Features

Is Your Firm Prepared for the 'Silver Tsunami'?
A Silver Tsunami of aging partners is threatening the legal profession. There's a way to higher ground.
Features

Why Law Firms Need to Know About the 'Excess Share of Voice' Rule
Every time a brand is mentioned in the media, authors an article, posts on social media or runs a series of ads, a conversation is happening. The conversation is amplified when the audience engages by sharing the article, commenting on the social media post or clicking on the ads. All of this activity results in a certain share of voice.
Features

What In-House Counsel Need from Outside Counsel As Pandemic Landscape Shifts
The global COVID-19 pandemic forced lawyers — individuals whose relationships formerly depended upon firm handshakes and looking their clients directly in the eye — to build client trust through a tiny camera lens. Here's a Q&A with GCs to discuss what matters most to their companies when hiring outside counsel.
Features

How Do Business Development Efforts In High-Performing Law Firms Differ?
As firms and their clients continue to navigate ongoing business challenges in 2021, BD and marketing professionals first need to understand how mature their efforts are in specific areas. Then, they can look at what the successful firms are doing differently, so they can position themselves to join those ranks.
Features

Voice of the Client: What In-House Counsel Need from Outside Counsel As Pandemic Landscapes Shifts
Responses from GCs on what matters most to their companies when hiring outside counsel.
Features

Five Critical Elements of Business Development Success
While acquiring the skills necessary to develop business is certainly a life-long journey, here are five critical elements to consider from the outset.
Features

Competitive Intelligence: How Do You Listen When You're Not In the Room?
Although we understood how important in-person listening was before the pandemic, the background listening was something we used to take for granted. Here are five ways to practice active listening and remain engaged when we can't be in a physical environment.
Features

Building Successful Partnerships Requires Collaboration
Partnerships are relationships, ideally relationships built on trust and a common goal. Successful partnerships require all parties working together — working together to service a client fully, generate revenue and to build a business. This requires openness and coordination.
Features

Business Development: How & Why Law Firms Should Invest In Associates' Business Development Efforts
Many attorneys don't actually know how to scale business and require guidance in order to develop and exercise that muscle. This is precisely why law firms should invest in their associates' business development efforts from the start.
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